Faq’s

In a Service Level Agreement (SLA) that is created between us and you, the procedure is detailed.

Every SLA is distinctive and specifically designed for the recovery scenario.

To fully comprehend the issue and come up with the best solution to get your bitcoin back, we will ask you several questions when you get in touch with us. Timelines and fees will also be covered. We will then create an SLA for you to review and sign.

Because we are the only ones working to recover your cryptocurrency during our engagement, our SLA is exclusive, and if you use our services, nobody else will.

Typically, we bill a percentage of the wallet's contents plus, if necessary, any hardware repair fees.

At first, we'll operate on a no-recovery, no-fee premise, which means you won't have to pay anything if we can't get your cryptocurrency back. For tasks that are going to take a long time, we shall request a small fee to cover our costs. When there are damaged devices, we will estimate an additional recovery fee that you must pay upfront to fix the damaged hardware before we can start working on retrieving your wallet.

Use the website's contact form by clicking here here.
We make an effort to answer every inquiry within 24 hours.

We can, yes. Chrome and Chrome-based (such as Brave) browser extensions are frequently used with wallets like Metamask and the Binance Chain Wallet. From these, we retrieve wallets with great success.

No, it isn't. Due to the intricate mathematics required, it is not possible to work backward from a wallet address and identify a private key. Private keys are what generate wallet addresses..